Privacy Policy

Last updated: March 2026

1. Information We Collect

When you register or purchase services from NodeRaid, we collect the following information:

  • Name and email address
  • Billing information (processed securely through our payment providers)
  • IP address and browser information
  • Communication history with our support team

2. How We Use Your Information

We use your information to:

  • Provide and manage your hosting services
  • Process payments and send invoices
  • Send service-related notifications and updates
  • Respond to support requests
  • Improve our services

3. Payment Information

We do not store your full payment card details on our servers. All payment processing is handled by our third-party payment providers who are PCI compliant. We only retain transaction IDs and amounts for billing records.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except:

  • Payment processors required to complete transactions
  • When required by law or legal process
  • To protect the rights and safety of NodeRaid or others

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

6. Cookies

Our website uses cookies to maintain your session and improve your experience. You can disable cookies in your browser settings, though this may affect site functionality.

7. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

9. Contact

For any privacy-related questions or requests, contact us at contact@noderaid.com.